PlacidWay Medical Tourism Platform FAQ for Patients


Looking for answers to your medical tourism questions? Check out PlacidWay's patient Faqs for expert insights on travel, treatments, costs, and more. Get the information you need to make informed decisions about your healthcare journey.

What types of medical procedures and treatments are available through PlacidWay? 

PlacidWay provides a broad range of medical procedures and treatments to its clients. Here are some of the types of medical procedures and treatments available through PlacidWay: 

  • Cosmetic and plastic surgery: PlacidWay offers procedures such as breast augmentation, facelifts, liposuction, and rhinoplasty. 
  • Dental procedures: Services such as dental implants, crowns, all-on-4 dental implants, and veneers are available. 
  • Fertility treatments: Procedures such as in vitro fertilization (IVF), gender selection, egg donation, and surrogacy are available. 
  • Orthopedic surgeries: Joint replacement, spine surgery, and sports medicine are some of the procedures available. 
  • Cancer treatments: Services such as chemotherapy, radiation therapy, and immunotherapy are available. 
  • Cardiac surgery: Procedures such as heart bypass surgery, valve replacement, and angioplasty are available. 
  • Regenerative medicine: Auto-immune diseases, orthopedics and joints, anti-aging, and rejuvenation treatments are available. 
  • Bariatric surgery: Procedures such as gastric bypass, sleeve gastrectomy, and lap band surgery are available. 
  • Wellness and alternative medicine: Services such as weight loss programs, detox programs, and traditional medicine practices are available. 

PlacidWay partners with leading hospitals, clinics, and medical centers around the world to provide these services in over 50 countries, including Mexico, Turkey, India, Thailand, and Costa Rica. Patients can rely on PlacidWay to find affordable treatment options while maintaining high standards of quality. The range of medical procedures and treatments offered by PlacidWay is diverse, allowing patients to find the right treatment for their individual needs. 

What are the qualifications and credentials of the medical providers PlacidWay works with? 

PlacidWay partners with medical providers who meet certain qualifications and credentials to ensure that patients receive high-quality care. Here are some of the qualifications and credentials that PlacidWay looks for in its medical providers: 

  • Accreditation and certification: PlacidWay only partners with medical providers who are accredited and certified by local and international organizations, such as the Joint Commission International (JCI) or the International Organization for Standardization (ISO) or local health authorities. These certifications ensure that medical providers meet high standards for quality, safety, and patient care. 
  • Experience and expertise: PlacidWay seek medical providers with extensive experience in their respective medical fields and specialties. The providers must be able to demonstrate their expertise and proficiency in their chosen medical field. 
  • English language proficiency: Medical providers should have good command of the English language as it is the primary language used for communication with PlacidWay and its clients. 
  • Availability: Medical providers must be available to respond to patient inquiries and provide medical consultations within a reasonable time frame. 
  • Customer service skills: PlacidWay expects medical providers to have strong customer service skills and be able to provide personalized attention to their patients. 
  • Technology and Infrastructure: Medical providers should have the necessary technology and infrastructure to provide virtual consultations and remote medical services, if required. 
  • Professionalism: Medical providers must adhere to ethical and professional standards in the delivery of their services. 

PlacidWay verifies that its medical providers meet these qualifications and credentials before partnering with them. Additionally, PlacidWay conducts ongoing monitoring of its medical providers to ensure they maintain these high standards. 

In summary, PlacidWay partners with medical providers who meet the necessary qualifications and credentials to provide safe, effective, and high-quality medical treatments and procedures to its clients. 

How does PlacidWay ensure the safety and quality of medical procedures and treatments? 

PlacidWay takes the safety and quality of medical procedures and treatments very seriously and has implemented several measures to ensure that patients receive safe and effective care. Here are some ways that PlacidWay ensures the safety and quality of medical procedures and treatments: 

  • Partnering with accredited and certified medical providers: PlacidWay partners only with medical providers who are accredited and certified by local and international organizations, such as the Joint Commission International (JCI) or the International Organization for Standardization (ISO) or local health authorities. These certifications ensure that medical providers meet high standards for quality, safety, and patient care. 
  • Screening of medical providers: PlacidWay conducts screening of medical providers before partnering with them. This includes reviewing licenses, certifications, and credentials, as well as checking customer reviews. The screening process ensures that the medical providers meet PlacidWay's standards for quality and safety. 
  • Patient feedback: PlacidWay collects feedback from patients who have used its services, including reviews of medical providers and facilities. This information is used to evaluate the quality of services offered and to identify areas for improvement. 
  • Ongoing monitoring: PlacidWay monitors its medical providers and services regularly to ensure that they maintain high standards of quality. This includes monitoring patient outcomes, reviewing compliance with international standards, and overall customer experience. 
  • Quality assurance team: PlacidWay's quality assurance team is responsible for ensuring that medical providers and facilities meet the company's standards for quality and safety. The team regularly conducts audits to ensure compliance with international quality standards and identifies areas for improvement. 
  • Compliance with international standards: PlacidWay complies with international standards for data privacy and security, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). 
  • Professionalism and ethics: PlacidWay ensure that its medical providers adhere to ethical and professional standards in the delivery of their services. 

By implementing these measures, PlacidWay ensures that its clients receive safe and effective medical treatments and procedures from reputable medical providers and facilities around the world. 

What is the cost of using PlacidWay's medical tourism services, and what is included? 

Customers seeking medical care abroad can use PlacidWay's medical tourism platform for free. However, the cost of medical treatment through the platform varies depending on factors such as the type of medical procedure, the location of the medical facility, and the level of service and support required by the provider. PlacidWay offers different packages with varying levels of services as provided by medical centers, and the cost can be customized by providers to meet the patient's specific needs and preferences. 

When seeking medical treatment abroad, patients should consider not only the cost of the medical procedure but also other expenses such as transportation, accommodation, and meals. Additionally, patients may need to account for expenses such as travel insurance, visas, and other travel-related costs. 

PlacidWay works with medical centers to provide its clients with transparent pricing and detailed cost estimates before any medical procedure is scheduled. The cost estimate may include a breakdown of all expenses, including medical fees, travel expenses, and other associated costs. 

Using PlacidWay's services also provides access to its global network of medical providers and facilities. Patients will receive personalized assistance from a dedicated coordinator who will guide them throughout the entire process, from initial consultation to post-procedure follow-up. 

Ultimately, the cost of medical tourism services varies depending on the individual needs and circumstances of each patient. Nevertheless, PlacidWay strives to offer affordable and transparent pricing, along with high-quality medical care and personalized support, to ensure a successful and smooth medical tourism experience for its clients. 

Can PlacidWay provide a breakdown of costs, including fees for medical services, travel, and accommodation? 

Yes, PlacidWay works with medical centers to provide a breakdown of costs, including fees for medical services, travel, and accommodation. The platform works with medical centers to provide transparent pricing and detailed cost estimates to clients before any medical procedure is scheduled. 

The cost estimate may include a breakdown of all expenses, including medical fees, travel expenses, and any other associated costs such as accommodation, meals, and ground transportation. Depending on the package chosen, the cost estimate may also include the cost of additional services like translation and interpretation services, concierge services, and visa assistance. 

PlacidWay's goal is to provide its clients with a clear and comprehensive understanding of all expenses related to their medical tourism experience. Therefore, the cost breakdown includes all expenses related to the procedure and travel, enabling clients to plan and budget accordingly. 

In summary, PlacidWay can provide a detailed breakdown of costs, including fees for medical services, travel, and accommodation, to ensure that clients have a clear understanding of all the expenses involved in their medical tourism experience. 

What are the eligibility requirements for using PlacidWay's services? 

There are no specific eligibility requirements for using PlacidWay's medical tourism services. The platform is open to all patients seeking medical care abroad, regardless of their age, gender, nationality, or medical condition. 

However, it is essential to note that patients must be medically stable and healthy enough to travel and undergo the medical procedure. In some cases, medical centers may require patients to undergo a pre-operative assessment to evaluate their health status and ensure that they are fit for the procedure. 

Additionally, patients must have valid travel documents, including passports and visas, if necessary, to enter the country where the medical procedure is taking place. Patients must also be able to communicate effectively in the language spoken in the country where they will be receiving medical care. 

PlacidWay's services are particularly beneficial for patients who are facing long wait times or high treatment costs in their home countries. Patients who require specialized medical treatments or procedures that are not available in their home countries can also benefit from PlacidWay's network of medical providers and facilities. 

In summary, there are no specific patient eligibility requirements for using PlacidWay's medical tourism services. However, patients must be medically stable and healthy enough to travel and undergo the medical procedure. Patients must also have valid travel documents and be able to communicate effectively in the language spoken in the country where they will be receiving medical care. 

What kind of support does PlacidWay offer patients during their medical tourism journey? 

PlacidWay provides comprehensive support to patients throughout their medical tourism journey. The platform's goal is to make the experience as smooth and stress-free as possible for patients, so they can focus on their recovery. 

Here are some of the ways in which PlacidWay supports patients during their medical tourism journey: 

  • Personalized assistance: Each patient is assigned to a coordinator who provides personalized support and guidance throughout the entire process. The coordinator is the patient's point of contact and is available to answer questions, address concerns, and provide assistance whenever needed. 
  • Pre-operative preparation: PlacidWay's network of medical centers provides patients with detailed instructions on how to prepare for their procedure. This may include virtual consultation, price quotation, travel logistics, and any assistance that can help optimize the experience. 
  • Travel arrangements: PlacidWay can guide patients working with medical centers to make all necessary travel arrangements, including arranging ground transportation, and securing accommodations.  

In summary, PlacidWay provides comprehensive support to patients throughout their medical tourism journey, including personalized assistance, pre-operative preparation, travel arrangements, and all coordination working with medical centers. The platform's goal is to ensure that patients have a smooth and stress-free experience and receive the high-quality care they need to achieve optimal health outcomes. 

How long does it typically take to schedule a medical procedure through PlacidWay? 

The time it takes for a patient to schedule a medical procedure through PlacidWay can vary depending on several factors. However, the platform strives to ensure that the process is as quick and efficient as possible, so patients can receive the care they need without unnecessary delays. 

The first step in scheduling a medical procedure through PlacidWay is to submit a request for a quote, which can be done online through the platform's website. Once the request is submitted, PlacidWay's team works with medical centers to provide a detailed cost estimate and timeline for the procedure. 

The time it takes to receive a cost estimate can vary depending on the medical records, pictures, etc. submitted, virtual consultation, complexity of the procedure and the availability of the medical center. In some cases, patients may receive a quote within a few days, while in other cases, it may take longer. 

Once the patient receives the cost estimate and agrees to proceed with the procedure, the next step is to schedule a date for the procedure. The scheduling process can also vary depending on the availability of the medical center and the patient's travel plans. In some cases, patients may be able to schedule a procedure within days, while in other cases, it may take longer. 

It is important to note that some medical procedures may require additional preparation or testing, which can also affect the timeline. For example, some procedures may require the patient to undergo pre-operative testing to evaluate their health status and ensure that they are fit for the procedure. 

In summary, the time it takes to schedule a medical procedure through PlacidWay can vary depending on several factors, including the complexity of the procedure, virtual consultation, the availability of the medical center, and the patient's travel plans. However, PlacidWay works to ensure that the process is as quick and efficient as possible to provide patients with the care they need without unnecessary delays. 

How does PlacidWay handle emergencies or complications during medical procedures? 

In the event of an emergency or complication during a medical procedure, medical centers have established protocols in place to ensure that patients receive prompt and appropriate medical attention. 

Firstly, medical centers have access to staff with qualified medical professionals who have experience in dealing with a wide range of medical emergencies and complications. Medical centers are equipped to provide the best possible care to patients. 

If an emergency or complication arises during a medical procedure, medical staff will take immediate action to stabilize the patient and provide any necessary medical interventions. Depending on the severity of the situation, the medical staff may need to call for additional assistance or transfer the patient to a nearby hospital. 

Every medical procedure does carry some degree of risk. Patients should discuss any concerns or questions they may have with their medical provider prior to the procedure and discuss specifically complications protocols. 

In summary, medical centers are staffed with qualified medical professionals and equipped with facilities and technologies. PlacidWay's team is also available to provide support and assistance to patients and their families. 

Can PlacidWay provide references or testimonials from other patients who have used their services? 

Yes, PlacidWay can provide references and testimonials from other patients who have used their medical tourism services. The platform has a section on their website where patients can read reviews and testimonials from other patients who have undergone medical procedures through PlacidWay's network of medical centers. 

PlacidWay's team is also available to coordinate additional references upon request from specific medical centers. Patients can contact medical centers directly to request references or testimonials from other patients who have used the platform's services. 

PlacidWay understands that choosing to undergo medical treatment abroad can be a significant decision, and they strive to provide as much information and support as possible to help patients make informed decisions. Providing references and testimonials from other patients who have undergone medical procedures through PlacidWay's network can be a helpful resource for patients who are considering using the platform's services. 

In summary, PlacidWay can provide references and testimonials from other patients who have used their medical tourism services. Patients can read reviews and testimonials on the platform's website or contact PlacidWay directly to request references. PlacidWay understands that choosing to undergo medical treatment abroad can be a significant decision and aims to provide as much information and support as possible to help patients make informed decisions.