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1. General Provisions
This website (the “Website”) is operated and owned by PlacidWay, LLC (“PlacidWay”, “we”, “us” or “our”). PlacidWay is committed to protecting and respecting your privacy.
We have been making our best efforts in order to comply with Data Protection Law (“Data Protection Law”), including without limitation applicable US law, European General Data Protection Regulation (“General Data Protection Regulation”, “GDPR”), EU-US and Swiss-US Privacy Shield Frameworks as well other with other relevant data protection rules.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This Website is not intended for children and we do not intentionally collect data relating to children.
This Website may include links to third-party websites, applications or plug-ins. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
2. About Us
PlacidWay, LLC (“PlacidWay”, “we”, “us”) - is a legal entity registered under the law of Colorado, USA, company number: 20071091541, FEI/EIN number 20-8831217. Our address: 9800 Mount Pyramid Court, Suite 400,Englewood, Colorado 80112, the USA.
We act as Data Controller in respect of your personal data that we process. If you have any questions about how we collect, store or use your data, please contact us via e-mail: [email protected]
3. General Information
PlacidWay provides information regarding medical tourism. Much of our information is published on this Website, however, we do also offer our "Request for Information" services. When you complete our online Request for Information forms, the information that you provide helps us provide detailed information regarding the location of clinics in the nations you are interested in that possess health care providers who are able to provide the treatment you seek. We will share this information with the clinics and healthcare providers so that we can provide you with clinic and healthcare contact names, emails, and/or phone numbers and so that you can conduct your own research to determine if the clinics and healthcare professionals meet your expectations.
At your request, in order to facilitate a review of your medical records by the clinic or healthcare profession of your choice, we will forward your medical records either electronically or by fax. After receiving your medical records and reviewing the same, the clinic or health care provider you have selected will be able to better advise you regarding your medical treatment options, related costs, post-surgery recovery time and the amount of time in total you will need to stay in the nation where the clinic is located.
We do not share your medical information, name, email address or any other personally identifiable information with any third parties except as we have explained in the above paragraph.
You can access our Website home page without disclosing your personal data. Some aspects of our site are available to registered members only and as our terms require, you must provide us with the required registration information, which has to be complete, accurate and up to date.
We do have a health tourism related email service that you may subscribe to if you wish. If you do subscribe to our email, we will stop sending it to you if you decide to opt-out by following the opt-out or “unsubscribe” instructions.
Every time when processing your personal data we are governed by following principles:
4. Purposes of Processing of Personal Data
We may process your personal data for a number of different purposes. For each purpose we must have a legal ground for such processing.
Generally such legal grounds are as follows:
What do we mean when we say “Legitimate Interest” and “Performance of contract”?
Legitimate Interest shall mean our interest as a business in conducting and managing. We hereby confirm that we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Performance of contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
We may disclose your personal data if such disclosure is required or permitted by law.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
If you are resident of the EU please be informed that some of our third parties may be based outside the EU which means that the processing of your personal data will involve a transfer of data outside the EU.
Whenever we transfer your personal data out of the EU, we ensure that at least one of the following safeguards is implemented:
If there is neither adequacy decision nor appropriate safeguards implemented we still may transfer your personal data out of the EU due to following justifications:
Please feel free to contact us in case if you want to get more information on the specific mechanism used by us when transferring your personal data outside the EU.
6. Acquisition of our Company and other Transactions.
Information about our customers, including personal data, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company.
7. Security Processes
The information gathered is not shared with third parties. You may turn off your cookies by adjusting the appropriate setting on your browser.
Please consult the HELP menu of your browser to learn how to turn your cookies off. Cookies do not reveal personal information and if you turn off your cookies you may find your enjoyment of the Internet, and our site, to be reduced or impaired. Turning off your cookies may interfere with some of our site’s functions and the site may not appear to be properly working if you turn off your cookies.
In order to seek out and repair functionality issues with our servers and related programming, we may use your email and IP addresses for evaluation and diagnostic purposes.
We will gather site visitor’s and member’s IP (Internet Protocol) addresses and aggregate the same so that we can provide demographic information for potential partners, investors or advertisers or for other purposes designed to promote or benefit our web site or business in general. Such information is not personally identifiable in nature.
When you visit this website, we can record certain information in relation to your visit such as:
Cookies may provide Recording Session information, show us visitor preferences regarding return visits to our website, help us to manage subscription or private areas on our website, record user specific tracking or aggregate tracking information of visitors and deliver user customized content based on user specific information, such as browser type, screen type and resolution and so forth. None of the information gathered is shared with third parties. These activities are done for the benefit of the site’s user so that we can provide a better, more effective and enjoyable user experience to all users.
7. Service Providers
We may employ third party companies and individuals to facilitate this Website or our Service, to provide the Service on our behalf, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analyzing how our Website and Service are used. These third parties may have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
8. Your Legal Rights
10. Data Retention
PlacidWay will keep your personal data only as long as it is necessary in order to fulfil the purposes the personal data was collected for, including without limitation the purposes of compliance with any relevant reporting, accounting or legal requirements.
When determining how long your personal data will be kept with us, we consider following factors: nature, sensitivity of the personal data and its amount; the potential risk of harm from unauthorised use or disclosure of your personal data; the purposes for which we collected your personal data and process it; applicable legal requirements.
Where we are processing your personal data for marketing purposes, we may contact you at least every month to ensure you are pleased to continue receiving our marketing communications. You may require us not to use your personal data for marketing purposes or object to such processing at any time by sending appropriate request or statement to our email address.
In some circumstances we may anonymise and/or pseudonymize your personal data for statistical research purposes. In such cases your personal data will not be longer associated with you and we may use this it indefinitely without further notice to you.
11. Age of Consent
13. Links to Other Websites
PlacidWay is not responsible for the privacy practices or the content of any third party websites or services to which we may link from this Website.
14. Email Referrals
If you like our Website or Services you may choose to use our email referral services to tell a friend about our products or services we will ask you for your friend's name and email address. We will use that information to send your friend a one-time email inviting him or her to visit the site and review the product or service you have selected. We may use a third-party provider to administer this function, but any such third-party provider may only use the information submitted to facilitate this one-time email.
In course of email referral service we always aim to gain consent to get able to send further communications. That means that if you give us your friend’s name and email address, we will send only confirmation email to your friend. In this email we are going to ask your friend if he or she would like to hear more about us, our Website or Services or be added to mailing list or receive further communications. Only If your friend provide us with his or her explicit consent we can add your friend to our mailing list and send him or her emails with our marketing materials.
15. Request for information
Sometimes we may need to request specific information from you in order to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
16. Time Limit To Respond
We will make our best efforts to respond to all your legitimate requests within 1 (one) month. Sometimes it may take us longer than a 1 (one) month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to lodge a complaint with a data protection authority, in particular in the state or country of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the applicable Data Protection Law.
However, we would appreciate the possibility to deal with your concerns before you send your complaint to supervisory authority so please contact us in the first instance.
18. Questions and contact information
You may also write to us at PlacidWay, LLC, 9800 Mount Pyramid Court, Suite 400,Englewood, Colorado 80112, the USA.