Remote Customer Service in Medical Tourism: How to Achieve Effective Patient Engagement - America

Event Dates : -
Venue : Online Webinar, , United States
Contact : Dubhe Licup  Phone :

Great customer service is the key to successful patient engagement! If you want to represent the best version of your practice, join us in this webinar!

Remote Customer Service in Medical Tourism: How to Achieve Effective Patient EngagementRemote Customer Service in Medical Tourism: How to Achieve Effective Patient Engagement

Having a patient-centric perspective in Medical Tourism is important in setting the expectations of your patients in terms of the quality of care that you can provide. The goal should be to help patients relieve the stress of pursuing medical treatment and sustain long-term relationships with them.

Join us in a FREE webinar on September 24, 2019 10AM CEST.  The webinar will be held by our expert coordinators Dubhe Licup and Jovana Sredic. 

We will talk about

  • How you will coordinate patient from lead to appointment
  • How to understand your international customers’ needs and desires
  • What processes can be implemented to attract international customers from understanding customer needs remotely to providing them price quotes to arranging travel logistics
  • Which tools and techniques you can use to optimize cost and increase conversion
  • How will you manage customer expectations and transparency for medical tourism patients

What Would I Learn?

  • Increase patient satisfaction through solid patient engagement
  • Improve patient conversion rate through better remote customer service practices
  • Create rich customer experiences that lead to loyalty, word-of-mouth and referrals

 

Great customer service is the key to successful patient engagement! If you want to represent the best version of your practice, join us in this webinar!

See you there!

Register now for FREE! Limited slots only.



PlacidWay Online Webinar | Medical Tourism | Patient Engagement | Tools and Techniques Customer Service

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