B. Dent in Zagreb, Croatia Reviews from Real Patients
About B. Dent
B. Dent clinic has years of experience, excellent service, and a professional, individual approach that sets high aesthetic standards in cosmetic dentistry.
Dentistry Reviews in Zagreb, Croatia at B. Dent
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Des M
I went to B-Dent in Zagreb, Croatia in September 2023 for 22 crowns on my upper and lower teeth. I found the clinic through google reviews and was confident that I had found the right place to have this dental work completed.
Mar 15 2024
Following the completed dental work I began to have issues with discomfort and I had developed a ‘Lisp” which was quite embarrassing as I never had this prior to the dental work. I had hoped these symptoms would dissipate and gave it 3 months to settle before I realised that these issues were not going away. The crowns I was given were all in one piece and much thicker than my original teeth , hence the ‘lisp’ and the discomfort . I was unable to eat foods I could eat before and was so uncomfortable that I wore my mouth guard for 24 hours a day ( apart from when eating) as this gave me some relief from the discomfort. Even drinking tea was an issue with pain and discomfort. I reached out to the clinic to explain the problems I was having and I arranged to fly back to Croatia to allow them to address the problems. The dentist , Andrea pared down some of the extra thickness on the inside of the upper teeth which initially gave some relief. However after 3 days or so I had the gripping pain in my mouth again and needed to wear the mouth guard to manage the discomfort.
I contacted the clinic to be told they could not do any more for me, even given my complaint of discomfort and again. On the advice of several people who had similar work carried I saw a dentist in Dublin who immediately recognised what the problem was, and told me that it was very poor quality work.I was told by the dentist I should’nt have been given crowns all in one piece and the one piece that had been fitted was far too thick pressing on the roof of my mouth. I was advised that I needed to have the one piece crowns removed and be replaced with individual crowns as the teeth are held in the mouth by ligaments and my teeth were being restricted by the one piece causing the pain and discomfort since being fitted.
I had the top set of crowns replaced in February 2024 and found instant relief, I have no longer got a ‘lisp’ and I have no more discomfort from these top teeth. I will need to return to have the bottom teeth re - done as I did not have time on my first visit. I contacted B-Dental to advise them that I have to have all the teeth replaced as they should not have given me the crowns in one piece.
When I returned from having the dental work re-done I asked B-Dent for a refund as I was very unhappy to have had to experienced pain and discomfort and expense only to need the the work re-done. I was told by the B-Dent clinic (Tony) that he believed that I had always intended to ask for a refund and they were confident the dental work was completed to a good standard ,despite my pain , discomfort and expense of time and money. This was a huge insult to me as I was happy to pay for a job well done , which in hindsight it clearly wasn’t.
It was not a concern for Andrea or Tony that I had been in pain and discomfort since the crowns were fitted and that they had to re- fitted for the problem to be resolved. I paid €6330 for dental work in B-Dent plus the cost of getting there and gave the clinic the opportunity to remedy the issues I was having on my return, in January 2024. I am very disappointed and have given the clinic every opportunity to rectify the situation.
The clinic are still using my photo and review which I regret as it was premature given all the issues since. I would absolutely advise against going anywhere near this clinic as the work is not up to the expected advertised standard .
Des, Ireland 2024.
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bozica
Its like going to a massage, not a dentist
Google Aug 07 2021 -
maja
Individual and professional approach to patients is a trademark of this dental practice. Any dental problem here is really solved painlessly. For recommendation to anyone looking for a good and professional service.
Google Jul 01 2021 -
Anja
Approachable professionals, always smiling and willing to help, explain and perform amazingly.
Google Jun 12 2021 -
Ivana
Always smiling, professional and full of understanding. Worked through the procedure and very satisfied with the results!
Google May 02 2022 -
MAJA
I would also like to thank you for the wonderful company with others. Andrea who is very attentive and gentle and her assistant Maria. Great team of medical staff of B.dent Center, just praise… .. very professional - professional and kind people! I am really thrilled and recommend them to everyone
Google May 13 2022 -
Helena
Top service, great staff. I have been going to them for 13 years and I believe I will continue to go for many more years. I recommend!
Google Jun 09 2021 -
Melita
There are simply no better ones
Google Jul 28 2021 -
Petwa
the dentists and the entire staff are great. I chose B.Dent because they had great reviews and affordable prices. I can confirm that they are 5 star clinic who exceeded my expectations, I am now proud to smile. I will surely come back every year to maintain my beautiful smile. Thanks Toni who picked me from the airport and took me to and from the clinic.
Google Aug 11 2021 -
sheray
I spent a couple of years researching, weighing out and comparing the best choice in to get complex dental treatment for lower cost. In addition, I wanted to go with a dental clinic that felt personal and caring so that I did not end up feeling like just another number. B.Dent exceeded all of my expectations from the initial communications, procedures and through to follow up needs. The entire team is friendly, professional, and I received higher standard than I have ever received in my own home country of Canada. B.Dent not only saved me money because Croatia dental in general is less than other places, bu they also talked me out of unnecessary treatments that would have been throwing money away. I will be going back to complete my treatment and have trust that B.Dent is the right place for me. In particular I love that it is two women friends since university, and one another god mothers who are the dentists of the business. I recommend B.Dent to anyone wanting to have dental abroad at high standard and at lower cost which also happens to be in close proximity to some of the most beautiful natural attractions in the world.
Google Oct 14 2021 -
Akio
Amazing staff and amazing work, very clean and sterile environment and they go above and beyond for there clients! They also have very affordable prices and offer an array of different pricing for your needs.
Google Nov 15 2021
