My Request

Select the Right Providers for Your Treatment

Finding the right doctor or clinic is one of the most important steps in a medical journey. The My Request feature inside the PlacidWay Patient Portal allows patients to search, filter, and connect with providers that match specific treatment needs and preferred destinations.

This tool helps ensure personalized responses and faster communication with the most suitable medical centers.

How to Select Providers Matching Patient Needs

Choosing the right provider starts with clear preferences and accurate information. By using the My Request feature properly, patients can narrow down options based on procedure type and travel destination, making the search process more efficient and targeted.

Login to PlacidWay Patient Portal using your registered email and password.

Login Portal

From your dashboard, click "My Request."

My Request Menu

Here you can choose "New Request" to get started anew or continue follow up as in the lists available if you have already connect with Clinics or Hospitals you have chosen previously.

Request Options

In the “Select a Treatment” column, choose the procedure that matches your medical needs.

Select Treatment

In the “Search for Destination” column, select the city and country where you prefer to receive treatment.

Search Destination

In the “Select Providers” section, review the list of providers that match your chosen treatment and destination, then select the ones that best fit your expectations.

Select Providers

In the “Ask a Quote” section, write down any questions or concerns regarding your treatment to receive personalized assistance from the selected providers. Click “Next” to proceed.

Ask a Quote

You will be redirected to the Chat page, where you can send messages and schedule a Virtual Consultation directly with the providers.

Chat with Providers

Why Use My Request Feature?

1
Tailored Matching

Instantly filter medical centers that specialize exactly in the procedure you need.

2
Global Reach, Local Selection

Choose your preferred city and country to align treatment with your travel plans.

3
Direct Communication

Move straight from selection to direct chat and virtual consultations without middle-men.

4
Personalized Quotes

Receive accurate pricing and assistance based on the specific concerns you submit.

Take the Next Step Toward the Right Treatment

Use the My Request feature today to connect with trusted providers that match your medical needs and travel preferences. Start conversations, ask detailed questions, and schedule consultations to move forward with confidence in your treatment journey.