Virtual Consultations: Speak with Providers from Anywhere
Virtual Consultations make it easier for patients to connect directly with medical providers without traveling. This feature allows real-time discussions about treatment options, medical conditions, pricing, recovery expectations, and personalized care plans. By scheduling a VC (Virtual Consultation), patients can gain clarity, build trust with the provider, and make informed decisions before committing to treatment abroad.
How to Schedule VCs with the Providers
Login to your PlacidWay Patient Portal:
From your Patient Portal Dashboard, click the “Book Consultation” button to begin scheduling a virtual consultation with providers.
Browse the recommended clinics. For example, if booking a consultation for Stem Cell treatment in Malaysia, click the “Request Consultation” button under the selected Center Profile.
Select your preferred Time Zone, Date, and Time. After setting your schedule, click “Request Virtual Consultation.”
Once completed, your consultation will be successfully scheduled. Scroll down to view it under the “My Upcoming Consultation” section.
Check your personal Email Inbox for the consultation confirmation and the Virtual Consultation access link (URL).
Also review the “Email” section inside your Patient Portal to find the consultation details.
When it’s time for your appointment, go to the “Chats” page and click “Join the Consultation” to begin speaking with your provider.
How to Prepare for a Successful Virtual Consultation
• Ensure your camera and microphone are working properly before the session begins.
• Test your internet connection for stable video and audio quality.
• Prepare your medical records, lab results, or imaging reports in advance.
• Write down important questions about procedures, risks, recovery time, and pricing.
• Choose a quiet, well-lit space to avoid interruptions during the consultation.
Why Choose Virtual Consultation?
Connect with top medical specialists worldwide from the comfort of your own home.
Get real-time answers about your treatment plan, risks, and costs before you travel.
Establish a personal connection with your provider to feel confident in your medical journey.
Avoid unnecessary travel expenses for initial meetings or follow-up consultations.
Take the Next Step Toward Confident Treatment Decisions
Virtual Consultations provide direct access to medical experts, allowing patients to discuss conditions, review treatment plans, and clarify costs before traveling. By preparing properly and using the Patient Portal tools effectively, patients can move forward with confidence, knowing they have connected directly with the right provider for their needs.
