We have been in the emergency room today and the truth is that the wait has been acceptable less than 1 hour and the medical professionals have also given me a good impression. It is not the first time that I take my children and for now the pediatricians who have attended us have always given me confidence since they transmit professionalism, something that has not happened to me in
May 26 2022
some other private hospitals.
What has surprised me the most is the bad attitude of the support staff, starting with the person who assists you at reception, who, apart from being quite rude, has a lack of empathy and humanity that really stands out. Then the security staff are three quarters of the same, talking to you in bad ways instead of helping you. Finally, the person who attended us in triage was so unfriendly and rude that even my 11-year-old son was surprised... Curiously, the doctors that we have come across today have been of a different story, but it never ceases to amaze me how badly they support staff treat their customers...