After the previous application, I got a call from the patient rights unit of the optimed hospital and the lady g**** took care of me by asking about the situation. He informed me that the situation was wrong and that the second payment would be returned to me. As I mentioned in my previous comment, there is never a problem with doctors or employees, only the application was wrong and in this case it was corrected. Thank you.
Nov 20 2022
On October 15, 2022, we entered the emergency room around 22:00 in the evening for the treatment of my son. I have nothing to say to the doctor. Thankfully, they were interested and we paid 519 TL for the account. As a result of the treatment, the doctor informed us that there was no need for any medication. However, the next day, on October 16, 2022, when our son reported the same ailments again, we went to the emergency room again because it was Sunday. We were examined. My medication was prescribed. Afterwards, at the exit, we were asked for an examination fee of 280 TL again. When I said that the fee should not be charged again in this way before it was 24 hours, they said that if we had applied to the polyclinic, it would not be charged, but that it should be taken from the emergency room. The working staff, who did not know that there was no polyclinic on Sunday, talked to their superior officer and ensured that 240 TL was taken from us. Thank you very much for your interest. I would not do business with any hospital that turns the health sector into a commercial sector.