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My worst experience was with Placid Way. I got no response from you.

My worst experience was with Placid Way. I got no response from you.

I am happy by your service

I strongly warn everyone to avoid Cevre Hospital in Istanbul. This hospital is untrustworthy, deceptive, and unprofessional. Our experience has been a nightmare from start to finish, traumatic, dishonest, and financially damaging. My husband and I paid 100% upfront on 31 January 2025 for a package of three services: breast augmentation, hair transplant, dental treatment. A few weeks after payment, but well before our arrival, we cancelled the dental treatment, informed our coordinator, and requested a refund. We were clearly told that the refund would be processed once we arrived for the remaining procedures. What happened next was shocking. We arrived at the Cevre Hospital on 1st September 2025. From the moment we arrived, the problems started. We were placed in a hospital room with a broken bed and sleeping on that was simply impossible. Despite being exhausted after a long international flight and preparing for surgery the next morning, we spent half the night arguing on the phone with their translator, who said they could not change the broken bed or change our room even though 3 rooms next to us were empty. This was inhumane, disrespectful, and unacceptable for a medical facility. At that moment, we already wanted to cancel everything and leave — but we still hoped for professionalism. The next morning, it turned out the hospital staff did not even know that hair transplant treatment was included in our paid package. This showed complete lack of coordination and management. My husband's hair transplant was not even done by Cevre Hospital but by a 3rd party and he was satisfied with their service. The day of surgery we again reminded the hospital about the refund for the cancelled dental treatment and on 5th September 2025 visited the financial department with their translator. We provided proof of payment, the official hospital offer with prices for each procedure, and all requested documentation. The staff member scanned everything, partially completed their refund form, and clearly stated that the refund would be processed within 2 days. On the day of departure home (on 9 September), we followed up — again we were told “in a few more days”. It has now been over 3 months since our hospital visit and almost a year since the original payment, yet no refund has been issued. The outstanding amount is 5395.74 AUD. No refund, No communication. All our attempts to contact the hospital since then have been completely ignored. On top of the financial fraud : The breast augmentation surgery itself is unsatisfactory. The surgeon clearly did not understand or follow my wishes. The breast is slightly increased in size, but the volume that I asked and focused attention on is absolutely absent. I’m very upset with the result of the surgery. Also, I did not receive any post-operative recommendations from the doctor, No structured post-op care instructions, No promised post-operative support, No follow-up communication. How is it possible that such a dishonest institution is allowed to operate within a healthcare system? Why has this hospital not been investigated or had its license reviewed? They take full payments, make false promises, and deliver poor surgical results without any post-operative support. We are not the only patients who have suffered from Cevre Hospital and this is not a random error, this is systemic behavior, this is a criminal! If you value your health, safety, and finances — avoid Cevre Hospital at all costs. Trusting them risks receiving unsafe, unacceptable medical outcomes and losing large sums of money.

Hello, When we came to your hospital for check-up procedures, we were extremely pleased with the very decent greeting and follow-up guidance of Ms. Gülten, one of the patient greeters (hostess), I wish you continued success; We were extremely pleased with the information provided by your specialist doctors. Thanks.

I have read through some of the other reviews here and I feel as though the people who write somewhat negative reviews are being very ungrateful. Thee fact is, they are looking at the outer shell and not looking to the contents within. Best Hospital I have ever visited, bar none. The staff treats you like family. I have never experienced such kindness, honesty, and openness from the cleaning ladies, through the Nursing Staff, to the Doctors. I stayed for a week and a half on the third floor. If it were possible, I would give the third floor staff seven stars... five isn"t enough. Here you can get an appointment immediately. The doctor does his tests and openly discusses with you your options. The operation went as smooth as can be expected. Prices are more than fair.

I have read through some of the other reviews here and I feel as though the people who write somewhat negative reviews are being very ungrateful. Thee fact is, they are looking at the outer shell and not looking to the contents within. Best Hospital I have ever visited, bar none. The staff treats you like family. I have never experienced such kindness, honesty, and openness from the cleaning ladies, through the Nursing Staff, to the Doctors. I stayed for a week and a half on the third floor. If it were possible, I would give the third floor staff seven stars... five isn"t enough. Here you can get an appointment immediately. The doctor does his tests and openly discusses with you your options. The operation went as smooth as can be expected. Prices are more than fair.

Great hospital, good cordination. I came from England to have an operation here and they had a great guy doing the hospitals English translation. He accompanied me to every analysis and my operation. The staff team on the 7th floor are to be congratulated for their work, they are good at what they do and you can tell they enjoy their line of work, it’s a pleasure to be nursed by them, thanks for such a easy transition

Everything was on a top level, personell was pollite and proffessional, doctor really know his doing and feels like experienced proffessional. Dr. Zülfü Sertkaya is really higly experienced proffessional.Additional respect to organizational team - everything was resolved preventively no issues ever came to be.

Everything was on a top level, personell was pollite and proffessional, doctor really know his doing and feels like experienced proffessional. Dr. Zülfü Sertkaya is really higly experienced proffessional.Additional respect to organizational team - everything was resolved preventively no issues ever came to be.

Birkaç hafta önce anaflaksi geçiren kızımı 1 Şubat'ta Ömer Hoca'ya getirdik,ilaç alerjilerine bakmadığı halde(muayene esnasında öğrendik)çok az hekimden gördüğümüz insanlığı gördük,kendi akrabasıymiş gibi ilgilendi,bize eğitim verdi(,hiçbir zorunluluğu yokken)yaptıramadığımız tetkikleri laboratuvarla konuşup yaptırdı,uzman hekime ulaşmamızı sağladı,(ki Türkiye'de ilaç alerjisi üzerine çalışan hekim neredeyse yok)minnettarız,müteşekkiriz,Allah ondan razı olsun???? (Translated by Google) We brought my daughter, who had anaphylaxis a few weeks ago, to Dr. Ömer on February 1st. Although he doesn't specialize in drug allergies (we learned this during the examination), we witnessed a level of humanity rarely seen in doctors. He treated her like a close relative, provided us with education (even though he wasn't obligated to), arranged for tests we couldn't get done ourselves by contacting the laboratory, and helped us reach a specialist (there are almost no doctors in Türkiye who specialize in drug allergies). We are grateful and thankful. May God bless him. ????

I had a gastric sleeve through Corpus Renew Health Agency . They are very great people. They have been with me the whole way of my surgery. The hospital staff are very lovely and friendly and welcoming as was their amazing surgeon. I will love to give a big thank you to all the lovely team of Corpus Renew Healthy Agency.

Very caring staff and thank you very much.

Everything was on a top level, personell was pollite and proffessional, doctor really know his doing and feels like experienced proffessional. Dr. Zülfü Sertkaya is really higly experienced proffessional.Additional respect to organizational team - everything was resolved preventively no issues ever came to be.

Everything was on a top level, personell was pollite and proffessional, doctor really know his doing and feels like experienced proffessional. Dr. Zülfü Sertkaya is really higly experienced proffessional.Additional respect to organizational team - everything was resolved preventively no issues ever came to be.

Everything was on a top level, personell was pollite and proffessional, doctor really know his doing and feels like experienced proffessional. Dr. Zülfü Sertkaya is really higly experienced proffessional.Additional respect to organizational team - everything was resolved preventively no issues ever came to be.

Everything was on a top level, personell was pollite and proffessional, doctor really know his doing and feels like experienced proffessional. Dr. Zülfü Sertkaya is really higly experienced proffessional.Additional respect to organizational team - everything was resolved preventively no issues ever came to be.