Waste of time, money and a summer!
2 females from the UK that won’t be silenced despite a legal threat!
We did FOUR egg collections with this hospital. We trusted them with our bodies, our fertility, our money.
Things started well, we really liked our Co-ordinator, the communication was excellent. The vibe was good.
First round, wife did OK and got 3 PGT embryos (all of which later failed at transfer so I would question the quality and PGT reliability. My own round was a disaster! I had over 10 follicles growing nicely, but the clinic always make sure they under measure. They disregard a lot of follicles, they try to prepare you for poor numbers. On the scans it’s painful to watch them ignore follicles and only measure the top few each side.
I got just 3 eggs. Non of which made it to a PGT embryo. I was shocked and devastated especially as both of my UK rounds yielded 8 and 9 eggs. It made no sense to me. They claimed I had ‘empty follicles’ which I refuse to believe.
Empty follicles is often a clinical issue, or bad management. Ie - insufficient trigger (they had us on 1 trigger jab only when our next clinic had us us THREE) meaning eggs were probably still attached to the follicle, or they took us in for the operation too early. They took me in almost 2 hours earlier than the recommended 36 exact hours after trigger. I firmly believe my eggs were there, but stuck. They didn’t bother saving the round like other clinics would. Lazy.
They then took hours to tell me my egg results, strange as my wife was told within 5 minutes. There was a lot of silence and avoiding us after my collection. It felt sketchy, like they had to have an internal meeting to plan what they’re saying to us.
The doctor who did the operation didn’t bother to come and see us for a de-brief. Especially after such a poor result, we wanted answers and didn’t get them. They expect all communication to be through the Co-ordinations, even bad news and I think this is unacceptable. A doctor performing a procedure should come and see you afterward! Basic care.
We then stupidly decided to give the clinic another chance as my wife desperately wanted a viable embryo or two. We tried to put the poor collection down to an ‘unlucky round’ as they said.
However, another rubbish round. I got just 3 mature eggs once again. My wife has an even worse round too, just 3 embryos and we didn’t bother testing them. Other than 2 ‘good quality’ embryos, the rest of the embryos were poor grades.
We did two transfers with the clinic, one with me and one with my wife of 3 embryos each and they failed. It’s no suprise they failed due to the ridiculously short FET protocol. Neither of us felt ready. They tested our progesterone AFTER transfers and my wife’s progesterone was 10, most clinics won’t transfer an embryo under 20 progesterone never mind 10! Of course it failed.
I truly think the worst clinic in the world would have got one of us pregnant with 3 embryos each time! The chances of a pregnancy were so high. My wife got pregnant with our son first time too so we know she doesn’t have any issues.
There are so many other red flags, some mentioned on previous reviews from others but I agree with them all. The facility is attached to another hospital, when blood tests are done you’re in an open room with people walking in and out and an audience, no privacy. Our friends who came to this clinic were made to share a room with someone else as they were that busy.
No-one we are speaking to after using this clinic is pregnant after numerous transfers with this clinic and I honestly will be left wondering what on earth are they actually doing. Are they getting more eggs and telling us less? Why are the embryo grades so poor for everyone we speak to!? They mentioned a concern about lab temperatures to our friends that had terrible embryo results but then later retracted it and also threatened legals with them.
To end our personal story, we moved to British IVF hospital and they got me 22 eggs! Yes, you read that right. TWENTY TWO! And of course we got pregnant first time with this amazing clinic..
We are ‘bossmammies’ on the main platform and you can check out our entire journey there just incase this place tries to discredit my review
Ciara
Feb 01 2026
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