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A recent traveler to Thailand said it all - “Many thanks for the help you've provided in getting my appointments and checkup done in Thailand. Everything went smoothly and the hospital staff was very helpful and efficient. I have no complaints regarding your services and am now back in my country feeling very satisfied with my experiences.” A Middle Eastern patient who utilized the services of PlacidWay, an international medical resource and provider for medical needs, wrote this testimonial.
International patient coordinators at PlacidWay focus on offering international patients a smooth, seamless and pleasant experience when it comes to researching, scheduling, and organizing their travel for medical and health and wellness care abroad.
"PlacidWay focuses on helping individuals through the process, striving to provide every customer with a positive experience," says Catalin, one of a handful of caring and experienced international patient coordinators from PlacidWay
Making Medical Travel Easier
PlacidWay strives to provide the ultimate in customer service using different points of contact and service; taking the time to fully understand a customer or patient’s specific needs and requirements; coordinating their contact and discussions with medical providers; and coordinating the small details required to make the entire travel and medical care experience enjoyable, smooth, and stress-free.
Another patient, this one from the United States, traveled to Central America for dental work. She states, "Dear Cara, I appreciate your service. You were very helpful and I would recommend you to anyone looking for dental work in Costa Rica."
Judy, another patient who traveled to South America had this to say about Catalina: "Now that I am back from my trip, I just wanted to write you a note to say how much I appreciated all of your help and support while I was in Mexico. I know there are things that come up in trips such as these, and things don't always go smoothly, but you were amazingly calm and helpful and you had a solution for everything even before I left for my trip. Most of all, I really want to express my gratitude for finding a way for me to have my surgery. Additionally, myself as well as two of my friends would like to plan a trip to Mexico for next summer, and you are the only person I want to work with," concludes Judy.
Cara, Catalin, Matt and the other international patient coordinators at PlacidWay enjoy helping others. It's reactions and feedback like these that personify the dedication to customer service that PlacidWay strives to reach with each and every customer contact.
PlacidWay takes the worry, the questions, and the stress from planning medical travel abroad. After all, you've got enough to worry about as it is. PlacidWay takes care of the details so that you can focus on the important things, like your health and wellness.
For more information about PlacidWay, its services and access to highly qualified international doctors, surgeons and medical facilities, visit PlacidWay.com, your one-stop resource and provider for services ranging from alternative medicine to dental care, heart surgery or organ transplants.
2012-11-26 / Updated on: 2021-01-08