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They call themselves a hospital, which clearly they are not. Located on the top floor of the building, only way to get there is by flights of stairs, an elevator (has room for only 3 full adult sizes), you CANNOT even fit a patient on a stretcher in the elevator. THE ESCALATORS IN THAT “ 90% EMPTY MALL “ ARE NOT OPERATING AT ALL AND LOOK LIKE THEY HAVEN’T BEEN IN A DECADE!! Now here’s something to think about and let’s pretend it’s you or your own loved ones.…!! If one of Dr. Pravin’s patients(lets say have lost consciousness)and need to be taken to the hospital for any emergency, the only way to take their patients are down the inoperable escalators(4 flights of them), the endless flights of stairs or the ELEVATOR ( which they use a WHEELCHAIR…Yes I said a wheelchair to transport their patients ( FEEL FREE TO ASK THEM) down to the ground floor, REMEMBER THE ELEVATOR DOES NOT HAVE ENOUGH SPACE FOR A STRETCHER WITH A DYING PATIENT TO FIT IN. SO SAD!! Think about how do you perform CPR on a patient’s of DR PRAVIN’s that need to be taken to the Emergency room when they are being transported on a wheelchair!! So so scary !! This clinic needs to be looked into and investigated by the PRESS or by the INDIAN GOVERNMENT. Their licenses need to be provoked and verified as well as their doctor’s credentials immediately before any further malpractice or negligence happens again at this crappy, dirty FAKE hospital.

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I attended here for Hair Transplants. My liaison contact was Burak Yildirim, international manager for the hospital. He was outstanding and so professional. Everything was arranged perfectly and communication was quick and comprehensive. On day of procedure, I was impressed with the hospital and all staff. I would have no hesitation to recommend Academic Hospital.

High quality service, professional physicians!

Dr. Gul e Rana is very professional, competent and skilled. Overall good patient care.

Emergency arrival for gallbladder surgery, immediate care, I thank all the staff who are taking care of me whether it's the emergency room, the surgery and the nurses on the 2nd floor... A very big thank you to all!!! I recommend this clinic with eyes closed...

Never answered

I recently had an experience at Gleneagles Hospital, Parel and was truly impressed by the overall standard of care. The hospital is exceptionally well-maintained, with clean surroundings and efficient systems that make the entire process—from admission to daily check-ins—smooth and reassuring. The medical team is knowledgeable and attentive, taking time to explain treatment plans clearly, and the nursing staff consistently shows patience, warmth and professionalism. A special mention goes to Chef Puran, whose dedication genuinely stood out. He was extremely accommodating with the dietary needs of the attendant, ensuring bland meals were prepared exactly as requested. He also took the effort to personally visit the room to confirm that everything was suitable and comfortable, which was incredibly thoughtful and speaks volumes about the hospital’s commitment to patient and caregiver wellbeing. I would also like to acknowledge the Floor Manager, Mr. Sajeed Sheikh, who was consistently attentive and reassuring. He took the time to personally check on the patient, ensuring comfort and addressing any concerns with warmth and professionalism. Additionally, as we were leaving the hospital, staff member Sunita Harijan and Security personnel Dhanshree called us to let us know that a phone charger had been left behind. Since we were just at the gate, we went back and collected it. I’m very grateful for their honesty and prompt action.

I was at Istanbul Caglayan Florance Hospital on 17th September. Big disappointment in every way. From beginning to end. The check up Dr Aysan Taghiyeve was only listened my heart beat and than suggested me to do more tests and absolutely nothing else. No other conversation. She was not interested to heal me or help me with my health problems at all. I can easily get better quality doctors in Public Hospital (for free!) She has no smile or either zero empathy on her attitude. I kindly ask to switch my doctor and then I got better Dr. He was more informative and helpful straight away. Because of the long waiting time between two doctors I had breakfast after all my blood works. Had breakfast but now my second dr was ask to do more other test but bcs I had breakfast I couldn’t. Unfortunately I disappointed again. After all they told me my test results will be ready later during the day. No body call me to inform me about my results. Call the customer service at least 5 or 6 times told check up department not picking up. Left my phone number still no response. Never ever go to this hospital again and I never suggest to anyone. Running very unprofessionally.

Came to have an eye exam and very pleasantly surprised with how efficient and friendly the stafff was. English is not my first language, but I navigated everything very easily. The facility itself was very clean and modern.

I went with Dr. Alejandra Perez and she explained my case very well, I felt she gave me the best care. Super clean facilities and excellent reception service.

"Excellent service, excellent professionals with humanization in the service."